Work Experience

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National Director of Client Services and Sales
August 2012 – June 2019

  • Developed and fostered client relationships; managed existing accounts. Led program management team (inside sales) as well as operations managers for project delivery.

  • Implemented CRM, set quotas, assisted sales reps.

  • Participated in RFPs with government organizations and national insurance companies (e.g., LA Metro, AFLAC, Kemper).

  • Exceeded new account quota within 3 months.

  • Collaborated with marketing on website and social media.

Program Management

  • Managed 8 Operations Managers and 350+ investigators nationwide.

  • Oversaw Quality Control and billing.

  • Sole contact for high-profile clients; delivered ROI and quarterly reports.

Special Investigations Unit Review Manager

  • Investigated insurance claims; monitored company-wide surveillance integrity.

  • Created and managed desktop investigations department; led 4 investigators.

Contego Services Group

CentralSquare

Account Executive – CentralSquare Technologies
Public Sector ERP, Community Development, and Asset Management SaaS | June 2019 – June 2021

  • Selected as company-wide example for sales enablement activities.

  • Led training for new account executives.

  • Submitted product improvement idea of the year, unlocking $3M ARR.

  • Attained 112% of quota in 2020 during COVID-19.

  • Promoted to highest priority territory in 2021; grew pipeline 7x quota, adding $20M+ in opportunities.

  • Exhibited at industry conferences/trade shows.

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GovOS

Enterprise Account Executive – GovOS, Austin, TX
Public Sector SaaS | February 2022 – June 2023

  • Achieved over 130% quota attainment and received award for Enterprise Bookings Leader.

  • Created prospecting playbook; coached and led Sales Development Representative team.

  • Acted as a client advocate throughout procurement (budgeting, implementation, RFPs, technical requirements).

  • Focused sales on state, county, and municipal organizations with 100k+ citizens; managed full sales cycle to contract signing.

  • Leveraged partnerships and purchasing cooperatives to accelerate buying cycles.

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Hexagon

Safety Infrastructure and Geospatial Division

Regional Sales Manager – Hexagon, Huntsville, AL

Public Safety SaaS | June 2023 – Present

  • Closed the fastest deal in company history (under 12 months) by introducing new procurement vehicles to accelerate sales cycles.

  • Secured the five largest accounts in company history, driving record-breaking growth in a highly competitive public safety market.

  • Recruited, mentored, and trained three sellers, strengthening team capability and expanding Hexagon’s sales reach.

Additional Info

  • Hexagon 98%

    GovOS 130%

    Community Brands 115%

    CentralSquare 112.5%

  • Salesforce, Pipedrive, MS Dynamics

    Hubspot

    DemandBase

    MailChimp

    Bidsync, GovSpend, etc.

    Consensus and Vidyard

    Microsoft Suite

  • BA, Political Science/Pre-Law Track

    University of Central Florida

    (2008-2012)

  • Light coding (python/html/C)

    Hands-on PC building/hardware troubleshooting

    Proficient understanding of distributed systems/cloud architecture.

  • NENA (National Emergency Number Association)

    APCO (Association of Public-Safety Communications Officials)

    FTDTA (Florida Tourist Development Tax Association)

    GFOA (Government Finance Officers Association)

    FALI (Florida Association of Licensed Investigators)

    Florida Fraud Task Force

  • US Rowing (Current)

    Orlando Rowing Association (Current)

    Lake Brantley Rowing Association (2004-2008)

  • Surfrider Foundation - Vice Chair 2019-2021